If you have a disability or a complex medical condition that affects your functioning, you may contact the Student Services Center (Matan) on your campus, along with relevant medical documentation from a specialist, to determine your eligibility for accommodations in learning and testing. Certificates from a general practitioner or family doctor will not be accepted.
The diagnosis must be current and include the following information:

• A clear diagnosis and a description of the condition—whether chronic or temporary. Please indicate when the diagnosis was made.
• A breakdown of the tests performed and their results.
• Describe the impact of the disability on the student's life, with a focus on academic performance.

Procedure for Receiving Accommodations:

1. Initial Inquiry
   Please contact MATNA through the Student Information Center under the MATNA Center tab. Please attach the referral form available at the following link to your inquiry: –Accessibility Accommodations Request Form.

   In addition, relevant documents must be submitted as specified in the procedure for accommodations in learning and testing. The documents will remain confidential and will be accessible only to the Support Center staff.

   New students who do not yet have access to the Student Information Portal can contact MATNA using the contact information listed on the MATNA website’s home page.

   Please note: The process of obtaining approval for accommodations and arranging them for exams may take about a month and a half. Therefore, it is highly recommended that you submit your request to MATANA at the beginning of the semester and no later than the middle of the semester.

2. Consultation Meeting
   If necessary and at the discretion of the staff, a one-on-one meeting will be held with one of the individual accessibility coordinators to get to know the student and gain a deeper understanding of their needs.
   If necessary, the student will be asked to provide additional documentation attesting to their disability and needs.
3. Determining the Required Accommodations and Supports
   Accommodations will be determined based on the information provided in the form completed by the student, the documents submitted, and the information provided during the individual meeting, if one took place. All of this is in accordance with the provisions of the law, including the requirements of the Council for Higher Education.
   If the student’s requests for accommodations are not approved in part or in full, the student will be asked to submit additional documents and will be invited to a meeting with the individual accessibility advisor. The student may bring an expert of their choice to the meeting. A final decision regarding the provision of accommodations will be made within 30 days and sent to the student within 10 days of the decision being made.

4. Appeal of the Decision by the Accommodations Coordinator
   If the request is not approved, the student may file an appeal against the Accommodations Committee’s decisionwithin 15 days of receiving the response.To do so, please fill out the appeal request form andsubmit it to the Student Services Center via the Student Information Desk. The appeal will be reviewed by an Appeals Committee. The student may request to appear before the Appeals Committee with a representative of their choice. A response will be sent within 30 days of the date the appeal was filed.

5. Update Regarding the Approval of Accommodations
   Approved accommodations will be updated in the student's electronic file, and the student will receive an email notification.

6. Follow-up and Updates
   Students are encouraged to stay in touch with the Individual Accessibility Coordinator throughout their studies, to report any changes, or to contact her regarding any additional needs that may arise.

Students with a learning disability or attention-deficit/hyperactivity disorder (ADHD) who wish to receive accommodations for exams must submit a valid educational assessment. Assessments conducted at the ILA Center (the Ono Academic College Assessment Center) or at any of the MATAL centers will be accepted. Assessments conducted at other centers or by private entities will not be accepted.

 Please note: An attention disorder diagnosis by a neurologist or psychiatrist alone does not qualify a student for accommodations on standardized tests.

For more information regarding educational assessment, please contact the ILA Center—
—by phone at 050-2434637 or by email at ivhunim@ono.ac.il 

For more information on assessments and accommodations for students with learning and attention disorders—click here

The process for requesting accommodations:

1. Contact the Assessment Center (ILA) to schedule an assessment or to submit a valid assessment conducted at the MATAL Institute.
2. Once the assessment is complete and the recommendations have been received, the relevant accommodations will be updated in the student’s electronic file. The student will be notified of this via email, along with their accommodations card.
3. If a student has requested any accommodations that were not approved, they may file an appeal with the National Center for Students with Special Needs by filling out the appeal form available at the following link – Appeal Request Form.
   The form must be submitted via the Student Information Center under the MATNA Center tab within 15 days of the date the decision regarding the accommodations was made.
   The appeal will be reviewed by an Appeals Committee. The student may request to appear before the Appeals Committee with a representative of their choice. A response will be sent within 30 days of the date the appeal was submitted.

Undergraduate students from the Arab community are eligible, as needed, for a 25% extension on exams, the use of a Hebrew-Arabic dictionary, and the disregard of spelling errors.
To receive these accommodations, please contact the student affairs director at the faculty where you are studying.

Please note: Students enrolled in a supplementary year of accounting must submit proof that they attended a school where the language of instruction was not Hebrew in order to be eligible for additional time.

Master’s degree students who feel they are still struggling with the language and need additional time are invited to submit a request to the Center for Academic Support to explore the possibility of receiving this accommodation.

Undergraduate students of Ethiopian descent are entitled to a 25% time extension on exams and to have spelling errors disregarded. To receive these accommodations, please contact the student affairs director at the faculty where you are studying.

Master’s degree students who feel they are still struggling with the language and need additional time are invited to submit a request to the Center for Academic Support to explore the possibility of receiving this accommodation.

Are you a new immigrant who has been in Israel for up to 10 years? You are eligible for a 25% time extension on exams, the use of a dictionary, and the overlooking of spelling errors. You must submit a request, along with your immigrant certificate, to the student affairs office in your faculty.

If you are 45 years old or older, you are entitled to 25% extra time on exams.

To receive this accommodation, please contact the student affairs director at the faculty where you are studying to request the additional time.

Are you pregnant? Have you recently given birth, or are you undergoing fertility treatments? Please be aware that you are entitled to 25% extra time on exams and permission to use the restroom. You must present a pregnancy certificate from an OB-GYN stating your estimated due date or a certificate from a specialist. To receive these accommodations, contact the student affairs director at the faculty where you are studying.

To submit a request for accommodations, please use the Student Information Center. Go to the "MATNA Center" tab and click on "Submit a Request to MATNA." Then describe your request and attach the relevant documents.

If you have any questions, please contact us by phone based on your campus:

To allow us to prepare for your exam, you must request in advance any accommodations that require special arrangements (such as having the exam read aloud, typed, rewritten, or usingan MP3 player).

Please note! There is no need to request accommodations such as extra time or the use of a dictionary. These are provided automatically.

 Deadlines for Requesting Accommodations – Critical!

Exams in Session A: Accommodations must be requested at least 10 days before the exam date. No registration is required for the exam itself.
Exams in Sessions B and C: You must first register for the exam; accommodations can be requested up to 5 days before the exam.

Very important: After the deadline, the system closes. If you do not request accommodations on time, we will not be able to provide them during the exam. Last-minute requests will not be accepted.

Additional Order Details

• How to Register: Registration is done through the Student Information Center under the MATNA Center tab. Select the accommodations you need for each exam and click the confirmation button at the bottom of the page.
  
  
• Request for Each Exam: Accommodations must be requested separately for each exam, for each subject, and for each exam date (A, B, C).
  
  
• The Registration Process for Sessions B and C':
  1. You must register for the exam (no later than 5 days before the exam).
  2. You'll be able to schedule your appointments about an hour after you register.
  3. It is recommended that you schedule your appointments as close to the registration date as possible, and no later than 10:00 p.m. on the last day of registration.

InCanceling an Appointment Request

If you have requested special accommodations (such as a separate room) and would like to cancel them:

• Up to 10 days before the exam: You can cancel your attendance through the system.
• Less than 10 days before the exam: Please send a cancellation notice immediately to Hatamot@ono.ac.il so that we can make the necessary arrangements.

Please note: Failure to show up for an exam in which a separate room has been arranged, without prior notice, will result in a fine of 300 NIS.

Explanatory Videos

For a detailed guide on how to request adjustments in the system:

• How do I request test accommodations? – Click here

  How to Request Test Accommodations? (Includes Arabic subtitles) – Click here

Questions and Inquiries

If you have any questions after watching the video, you can contact us through the Student Information Center (under the "Matan" tab), and we'll be happy to help.

Are you eligible for test accommodations? We’ve prepared an explanatory video on how to request test accommodations, as well as several videos explaining how the accommodations are implemented. We highly recommend watching them before your exams!

Is something unclear? Contact us through the Student Information Desk on the MATNA Center tab.

How do I request test accommodations?

How do I request test accommodations? (Includes Arabic subtitles)

Procedure for Adjusting an Extended Formula Sheet with the Instructor's Approval  

Procedure for Adapting an Expanded Formula Sheet with the Instructor's Approval (Including Arabic Subtitles)

Instructions for Using the MP3 Player –

Instructions for Using the MP3 Player (Includes Arabic Subtitles)

How do I use a laptop during an exam?

How to Use a Laptop During an Exam? (Includes Arabic subtitles)